Contact the Galleri Team

Contact Us

Use the form below to contact us in various ways.

If you have additional questions, please use chat feature below or you can also reach our Customer Service department at (833) 694‑2553.

Patient FAQs | Healthcare Provider FAQs

Have more questions?

Please answer the following questions to fill in the appropriate form.

You can call us at (833) 694‑2553 or use the chat feature located on the bottom-right of this page for additional help.

What describes you best?

I am a Patient

I am a Healthcare Provider

I represent a Health System or Provider Network

I represent an Employer

I represent a Firefighter or First Responder organization
What are you looking for?

I need customer support

I have questions about my bill

I'd like to receive Galleri email updates

I am new to Galleri and have some questions

I am ready to get started with Galleri

I need customer support

I'd like to receive Galleri email updates

I'd like to speak with someone

I want to speak with someone

I'd like to receive Galleri email updates

I want to speak with someone
Fill in the form

First name

Last name

How can we help you?

Message

Email address

Phone number

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

Billing Support

This form is for billing questions only. If you need general customer support, please choose one of the other forms or use the chat option at the bottom of your screen.

First name

Last name

Email address

Company name (if applicable)

What do you need help with?

Message (DO NOT include personal health or payment information)

By submitting this form, you agree to GRAIL’s use of this information to contact you. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

First name

Last name

Email address

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

First name

Last name

Practice name

Email address

Phone number

Preferred contact method

NPI (10 digits only)

Practice zip code

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

Please login to the Provider Portal if you are already an ordering provider.

First name

Last name

Email address

Phone number

NPI (10 digits only)

Number of kits

Practice name

Practice zip code

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

First name

Last name

Email address

Phone number

City

State

Practice zip code

How can we help you?

Practice name

Message

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

First name

Last name

Email address

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

Health System or Provider Network

If you are a concierge, private, or group practice provider, complete this form instead.

First name

Last name

Health system or Provider network name

Title

Department

Work email address

Phone number

State

Zip code

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

Do you represent a first responder or firefighter organization? Use this form instead.

First name

Last name

Email address

Phone number

Company name

Title

Number of employees

Address

City

Zip code

Corporate headquarters location

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

First name

Last name

Work email address

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

This form is meant for firefighter and first responder organizations only

First name

Last name

Title

Organization

Email address

Phone number

State

Zip code

Size of Department / Organization

By submitting this form, you agree to GRAIL’s use of this information to contact you, including for marketing purposes. Please do not include any sensitive or confidential information, including health information. For more information, please refer to our privacy notice.

The Galleri test is recommended for use in adults with an elevated risk for cancer, such as those aged 50 or older. The Galleri test does not detect all cancers and should be used in addition to routine cancer screening tests recommended by a healthcare provider. Galleri is intended to detect cancer signals and predict where in the body the cancer signal is located. Use of Galleri is not recommended in individuals who are pregnant, 21 years old or younger, or undergoing active cancer treatment.

Results should be interpreted by a healthcare provider in the context of medical history, clinical signs and symptoms. A test result of No Cancer Signal Detected does not rule out cancer. A test result of Cancer Signal Detected requires confirmatory diagnostic evaluation by medically established procedures (e.g. imaging) to confirm cancer.

If cancer is not confirmed with further testing, it could mean that cancer is not present or testing was insufficient to detect cancer, including due to the cancer being located in a different part of the body. False-positive (a cancer signal detected when cancer is not present) and false-negative (a cancer signal not detected when cancer is present) test results do occur. Rx only.

The GRAIL clinical laboratory is certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA) and accredited by the College of American Pathologists. The Galleri test was developed and its performance characteristics were determined by GRAIL. The Galleri test has not been cleared or approved by the Food and Drug Administration. The GRAIL clinical laboratory is regulated under CLIA to perform high-complexity testing. The Galleri test is intended for clinical purposes.

Contact Us

Have more questions?

What describes you best?

What are you looking for?

Fill in the form

Billing Support

Health System or Provider Network

Important Safety Information

Laboratory / Test Information